From*:
Your Name:
Your Facility:
Your E-mail:
Product Selection — Were there enough product choices/options available for your requirements? YES   NO
If no, what would you have liked to see?
Product Literature — Did you request sell sheets or technical sheets? YES  NO. If yes, did the material provide enough data to make your decision? YES  NO
If no, what other data would you require?
Did you receive the literature in a timely manner for your needs? YES  NO
Product Color Chips or Samples — Were the chips or samples requested received in good condition? YES  NO Were the chips or samples enough to help you make a decision? YES  NO
Staff Courtesy & Knowledge — Did our customer service personnel answer your call(s) and/or email in a courteous, efficient and professional manner? YES  NO
If no, what could be done to improve our service?
Response Time for information request or price quote — Did you receive replies to your inquiries in a timely manner? YES NO
If no, please tell us about the problem
Product Delivery — Was order delivered in specified time and delivered in good condition? YES NO
If no, please tell us about the problem
Rate Overall Satisfaction with Wallguard.Com from 1 (lowest) to 10 (highest):
Product Installation — Do you have any observations about installation of our products that you would like to discuss? (I.e., unusual conditions, tips or tricks you used to install on unique surfaces, etc.)
Your additional comments:
* May we use your name, facility and comments as testimonial in promotions, on our web site and our e-mail newsletter? Name: YES  NO Facility: YES  NO Comments: YES NO